Terms and Conditions

Welcome to the KWEIBA MEDICAL website (the “Website”), operated by KWEIBA MEDICAL (“We”, “Us”, or “Our”). By accessing or using the Website, you agree to be bound by these Terms of Service/Terms of Use (the “Terms”). If you do not agree with any part of these Terms, please refrain from using the Website.

 1. Acceptance of Terms

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

2. Description of Services

KWEIBA MEDICAL provides telemedicine, in-person medicine, mental health counseling, Veteran’s exams, clinician wellness services, and sells merchandise such as stethoscopes, goniometers, scrubs, burnout planners and journals, burnout recovery courses, and authored books.

3. User Accounts and Responsibilities

To access certain features of the Website, you may be required to create an account by providing your name, email address, and phone number. You agree to provide accurate and complete information and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Privacy and Security of Health Information (HIPAA Compliance)

We are committed to protecting the privacy and security of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). By using our services, you acknowledge that you have read and understood our Privacy Policy, which outlines how we collect, use, and disclose your health information.

5. Payment Terms and Refund Policy

If you purchase products or services through the Website, you agree to provide accurate and current payment information. We reserve the right to change prices for our products and services at any time. Our refund policy for products and services will be clearly stated on the relevant product or service pages.

6. Intellectual Property Rights

All content on the Website, including text, graphics, logos, images, and software, is the property of KWEIBA MEDICAL or its licensors and is protected by United States and international copyright laws. You may not reproduce, modify, distribute, or create derivative works from any content on the Website without our prior written consent.

7. User Conduct and Prohibited Activities

When using the Website, you agree to comply with all applicable laws and regulations. You may not use the Website to post or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. We reserve the right to remove any content that violates these Terms and to terminate your access to the Website.

8. User-Generated Content

The Website allows users to post reviews, testimonials, and participate in support group platforms. By submitting user-generated content, you grant KWEIBA MEDICAL a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

9. Third-Party Content and Links

The Website may contain links to third-party websites or resources. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites. You access these websites at your own risk.

10. Limitation of Liability

To the maximum extent permitted by law, KWEIBA MEDICAL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or any content therein.

 11. Indemnification

You agree to indemnify and hold KWEIBA MEDICAL, its officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Website, your violation of these Terms, or your violation of any rights of another.

 12. Termination of Access

We reserve the right to terminate your access to the Website at any time, without notice, for any reason, including but not limited to your violation of these Terms.

 13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the state in which KWEIBA MEDICAL is incorporated, without regard to its conflict of law provisions. Any dispute arising under or in connection with these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

 14. Modifications to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Website. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

 15. Age Restrictions

The Website and its content are intended for adults aged 18 and older. If you are under the age of 18, please do not use the Website or provide any personal information to us.

 16. Communications

By using this website and communicating with us electronically, you consent to receive communications from us electronically. We will communicate with you by email, text message or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Contacting Us

If you need to contact us regarding your medical information, treatment, or other clinical matters, you must use the secure messaging portal within your patient account on this website. Communications through unsecure email, text messages or other public channels regarding your personal health information may not be secure and could result in unauthorized access. We will not initiate communications regarding your medical care through unsecure channels.

If you have any questions about these Terms, please contact us at support@kweibamedical.com.

By using the KWEIBA MEDICAL website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service/Terms of Use.