Privacy Policy

Kweiba Medical (“Company,” “We,” “Us,” or “Our”) is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and disclose personal information through our website and the services we provide, including telemedicine, in-person medicine, and the selling of merchandise (collectively, the “Service”).

1.Information We Collect

1.1 Personal Information: When you use our Service, we may collect personal information such as your name, email address, mailing address, and phone number. We collect this information when you voluntarily provide it to us through forms on our website.

1.2 Cookies and Similar Technologies: We use browser cookies and web beacons to track activity on our Service and store certain information. These technologies help us improve our Service and provide a better user experience.

1.3 Social Login Information: When you use a social login (e.g., Facebook, Google, Twitter, YouTube, and Instagram) to access our Service, we may collect certain information from your social media account, such as your name, email address, and profile picture. We use this information to facilitate your login and provide you with a better user experience. But bear in mind that your use of those third-party platforms is subject solely to third-party privacy and other terms. KWEIBA MEDICAL P.C. is not responsible for your use of social media platforms to connect with us.

1.4 Sensitive Information: As a healthcare provider, we may collect sensitive information about you, such as your medical history, diagnoses, treatment plans, and other health-related information. We treat this sensitive information with the utmost care and confidentiality, and we use it solely for the purpose of providing our Service and providing you with appropriate medical care.

1.5 We also use a third-party provider for job application services, such as Indeed, and Outlook. When you visit our job applications site, you are visiting a third-party site that helps us process job applications. We will receive all information you provide to the job site, including name, contact information, work history, and other questions. The job site will send us all the information you provide which we will use according to this Privacy Notice. However, the job site may use your information by the job site’s third-party privacy policy, which we do not control and cannot be responsible for.

1.6 We may provide your personal information to our third-party service providers (such as cloud providers, website hosting providers, data centers, and others) who may only use the data to provide us services. We do not otherwise disclose, sell, or rent your personal information to third parties without your express consent.

1.7 We may use your information to create anonymized aggregate data or enable our website to collect technical and statistical data about our website visitors. This data does not include your name or email address, but it may be tied to your IP address and location. We may use this information to improve our website and offerings and estimate our audience size and usage, among other uses.

1.8 We use internet analytics tools such as Google Analytics to improve our understanding of how visitors interact with us online. We do not send your personal information to Google. Google places a ‘cookie’ file on your computer and uses that cookie to collect and aggregate data from you when you interact with our website. Google, which may have a profile of you from its other sources that we do not receive, provides us with an aggregated, anonymous report about our visitors, their demographics such as age or location, and their behavior while on the website. We may use the information to understand our user base, tailor our outreach efforts, and improve our Site and our offerings. Please click the following link for more information about Google’s collection and processing of your data as part of Google Analytics at the following link: Google Privacy Policy.

2. How We Use Your Information

 2.1 We use the personal information we collect for the following purposes:

• To provide and maintain our Service
• To improve our website and Service
• For marketing purposes, such as sending promotional emails about new products or services

2.2 We will not share your personal information with any third parties without your explicit consent, except as required by law.

3. Data Security 

3.1 We take reasonable measures to protect the personal information we collect from unauthorized access, alteration, or destruction. We use encryption and secure servers to safeguard your data.

4. Your Choices

4.1 You may access, update, or delete your personal information by sending an email request to support@kweibamedical.com.

4.2 You may also set your browser to refuse all or some browser cookies or to alert you when cookies are being sent.

5. Data Retention

5.1 We will retain your personal information only for as long as necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Changes to This Privacy Policy

6.1 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of the Privacy Policy.

6.2 We may also notify you of any material changes via email or by placing a notice on our website.

Contact Us If you have any questions about this Privacy Policy, please contact us at support@kweibamedical.com.

By using our Service, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Service.

SMS Consent

By completing our form on our website and voluntarily submitting your information including your phone number; you are consenting to receive SMS/text messages from us. We will not share your personal information with any third parties without your explicit consent, except as required by law. If you want to stop receiving messages from us please reply STOP if you change your mind and would like to restart, please text START.

Website Terms of Service/Terms of Use for KWEIBA MEDICAL

Welcome to the KWEIBA MEDICAL website (the “Website”, “Site”), operated by KWEIBA MEDICAL P. C. (“We”, “Us”, or “Our”). By accessing or using the Website, you agree to be bound by these Terms of Service/Terms of Use (the “Terms”) and governs your use of the www.kweibamedical.com or www.springforthmedical.com or any website managed or operated by by KWEIBA MEDICAL P. C (collectively, the “Site”). Your access and use of the Site are conditioned on your acceptance and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use the Site. BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS. PLEASE READ THEM CAREFULLY. IF YOU DISAGREE WITH ANY PART OF THE TERMS, THEN PLEASE REFRAIN FROM USING THE WEBSITE.

1. Acceptance of Terms

By using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy and Code of Conduct, which is incorporated herein by reference. So long as you comply with these Terms, KWEIBA MEDICAL P.C. grants you the nonexclusive, revocable right to access, view, and interact with the Site on any computing device and to use the features made available to you. The Site is provided to you as-is and solely for informational purposes. The Site is not guaranteed to work on any particular device and may suffer downtime. Particular areas of the Site may prompt you to accept additional terms.

2. Description of Services

KWEIBA MEDICAL P.C. provides telemedicine, in-person medicine, mental health counseling, Veteran’s exams, clinician wellness services, and sells merchandise such as stethoscopes, goniometers, scrubs, burnout planners and journals, burnout recovery courses, and authored books.

2.1 Not Medical Advice
You acknowledge and agree that KWEIBA MEDICAL P.C. Website information is not medical advice. Any content or data accessed through the Site is for informational purposes only and is not a substitute for the professional judgment of health care providers in diagnosing and treating patients. 

3. User Accounts and Responsibilities

To access certain features of the Website, you may be required to create an account by providing your name, email address, and phone number. You agree to provide accurate and complete information and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.1 Patient portal
KWEIBA MEDICAL P.C., its licensors and Service Providers are not responsible for the accuracy, timeliness, or completeness of your Personal Information, or for any reliance by you or any medical professional on your Personal Information within our patient portal. KWEIBA MEDICAL P.C. is not responsible for any Provider’s reliance or non-reliance on your Universal Health Record, Personal Information, Personal Health Record Data or the accuracy thereof.

4. Privacy and Security of Health Information (HIPAA Compliance)

We are committed to protecting the privacy and security of your health information in accordance with the Health Insurance Portability and Accountability Act (HIPAA). By using our services, you acknowledge that you have read and understood our Privacy Policy, which outlines how we collect, use, and disclose your health information.

5. Payment Terms and Refund Policy

If you purchase products or services through the Website, you agree to provide accurate and current payment information. We reserve the right to change prices for our products and services at any time. Our refund policy for products and services will be clearly stated on the relevant product or service pages.

6. Intellectual Property Rights

All content on the Website, including text, graphics, logos, images, and software, is the property of KWEIBA MEDICAL or its licensors and is protected by United States and international copyright laws. You may not reproduce, modify, distribute, or create derivative works from any content on the Website without our prior written consent. The Site is licensed and not sold or transferred, and KWEIBA MEDICAL P.C. reserves all rights not expressly granted in these Terms. The Site, its content, text, images, look and feel, branding, and all other material are the property of KWEIBA MEDICAL P.C. and are subject to copyright, trademark, and other intellectual property laws. You may not reproduce or keep any portion of the Site without our prior written consent

7. User Conduct and Prohibited Activities

7.1 When using the Website, you agree to comply with all applicable laws and regulations. You may not use the Website to post or transmit any content that is illegal, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable. 

7.2 You shall not: (1) distribute the Site to others; (2) rent, lease, sell, sublicense, or otherwise grant anyone else rights in the Site; (3) attempt to decompile, reverse engineer, disassemble or otherwise derive the source code of the Site; (4) modify the Site or combine its code with any other code; (5) use the Site for harassment, threats, abuse, obscene or offensive uses, spam, deceit, cyberattack, or any other malicious or illegal conduct; (6) use the Site to infringe or violate the rights of anyone else; (7) transmit to us any information you are not authorized to provide.

7.3 We reserve the right to remove any content that violates these Terms and to terminate your access to the Website.

8. User-Generated Content

The Website allows users to post reviews, testimonials, and participate in support group platforms. By submitting user-generated content, you grant KWEIBA MEDICAL a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content.

9. Third-Party Content and Links

As a convenience to you, our Site may contain links to third-party websites or services that are not owned or controlled by KWEIBA MEDICAL P. C. ALL THIRD-PARTY CONTENT MADE AVAILABLE ON OR THROUGH THE SITE IS PROVIDED “AS IS,” WHICH YOU MAY ACCESS SOLELY AT YOUR OWN RISK, AND by KWEIBA MEDICAL P. C SHALL HAVE NO LIABILITY TO YOU FROM SUCH ACCESS. by KWEIBA MEDICAL P. C has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites. You access these websites at your own risk.

You accept all risk of viewing third-party content, and we disclaim all responsibility for third-party content, including content you may find offensive, indecent, or objectionable. You acknowledge and agree that by KWEIBA MEDICAL P. C shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

10. Limitation of Liability

To the maximum extent permitted by law, KWEIBA MEDICAL shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Website or any content therein.

11. Indemnification

You agree to indemnify and hold KWEIBA MEDICAL P. C., its officers, directors, employees, and agents harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Website, your violation of these Terms, or your violation of any rights of another.

All use of the Internet carries some risk. KWEIBA MEDICAL P. C. does not guarantee the confidentiality or security of any communications you have with us over the Internet. KWEIBA MEDICAL P. C. also does not guarantee that all information on the Site is accurate or up to date, and even if notified, KWEIBA MEDICAL P. C. is not responsible for any failure to correct any content. THE SITE IS AVAILABLE TO YOU “AS IS” AND “AS AVAILABLE,” WITHOUT A WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. KWEIBA MEDICAL P. C. DOES NOT WARRANT THAT THE SITE WILL MEET YOUR NEEDS. KWEIBA MEDICAL P. C. SHALL NOT BE LIABLE TO YOU OR ANYONE FOR (1) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, EXEMPLARY, OR ANY OTHER DAMAGES, REGARDLESS OF THEORY OR CAUSE OF ACTION (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE), OR (2) ANY LOSS RESULTING FROM A CAUSE OVER WHICH SUCH KWEIBA MEDICAL P.C. DOES NOT HAVE DIRECT CONTROL. THIS IS TRUE EVEN IF KWEIBA MEDICAL P. C. HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. KWEIBA MEDICAL P. C. SHALL HAVE ZERO ($0.00) LIABILITY TO YOU FROM YOUR USE OF THE SITE. You agree to indemnify and hold KWEIBA MEDICAL P. C., its officers, directors, shareholders, predecessors, successors in interest, employees, agents, subsidiaries, and affiliates, harmless from any demands, loss, liability, claims, or expenses (including attorneys’ fees), made against KWEIBA MEDICAL P. C. by any third party due to or arising out of or in connection with your use of the Site.

12. Termination of Access

We reserve the right to change, suspend, disable, or terminate your access to the Site at any time for any reason and without notice for any reason, with no liability or responsibility to you. You may terminate your obligations hereunder by ceasing all use of the Site and deleting any content you obtained from the Site. Your breach of these Terms automatically terminates this Agreement and may subject you to civil and criminal penalties under applicable law, including copyright infringement.

13. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the state in which KWEIBA MEDICAL P.C. is incorporated, without regard to its conflict of law provisions. You agree that ALL disputes arising under or in connection with these Terms shall be resolved through binding Mediation. You agree to waive your right to a jury trial or to join or consolidate your claims against us with any third parties.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Site and supersede and replace any prior agreements we might have between us regarding the 

14. Modifications to the Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on the Website. Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes.

15. Age Restrictions

The Website and its content are intended for adults aged 18 and older. You may only use the Site if you are at least 18 years of age or with the full consent of your parent or guardian if you are between the ages of 13 and 17. If you are under the age of 18, please do not use the Website or provide any personal information to us. Children under 13 may not use this Site at all.

16. Communications

By using this website and communicating with us electronically, you consent to receive communications from us electronically. We will communicate with you by email, text message or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

16.1 Communication with KWEIBA MEDICAL P.C.   and emergencies
Communications with Providers or and KWEIBA MEDICAL P.C.  representatives through patient portal or site communication links are not in “real-time”, and should not be used for urgent or emergency situations. The Site does not provide any medical services. The Service does not provide emergency or urgent medical services. PLEASE CALL 911 OR YOUR HEALTH CARE PROVIDER IF YOU BELIEVE THAT YOU ARE EXPERIENCING A MEDICAL EMERGENCY OR IF YOU NEED URGENT CARE.

17. Changes To These Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. It is your responsibility to review these Terms fully and to continue using the Site only if you agree to these Terms. If a revision is material, we will use efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Site.

Contacting Us

If you need to contact us regarding your medical information, treatment, or other clinical matters, you must use the secure messaging portal within your patient account on this website. Communications through unsecure email, text messages or other public channels regarding your personal health information may not be secure and could result in unauthorized access. We will not initiate communications regarding your medical care through unsecure channels.

If you have any questions about these Terms, please contact us at support@kweibamedical.com.

By using the KWEIBA MEDICAL website, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service/Terms of Use.

This draft Terms of Service/Terms of Use document is tailored to the specific needs and requirements of KWEIBA MEDICAL’s healthcare services website. It addresses key aspects such as user accounts, privacy and HIPAA compliance, payment terms, intellectual property rights, user conduct, user-generated content, limitation of liability, and dispute resolution.

Please note that this is a draft and should be reviewed by a qualified attorney to ensure compliance with all applicable US laws and regulations before being implemented on your website.